Terms and Policies
**Update, December 1st, 2008** Cold weather warning!!
Just so you know that carriers (Canada Post, UPS, CanPar, etc) DO NOT offer heated service and with the recent Arctic weather in most of North America, there is the possibility of product freezing during transit.Some Like It Hot and its subsidiary Uncle Big's Hot Sauce.com are in no way liable, responsible or able to do anything about frozen packages, as package carriers will not honor frozen product as a "damage in transit", it's considered an "act of God", so apparently you'll have to blame God. (JUST KIDDING).
**Claims for damage in transit are the responsibility of the receiver (that's you) as we are unable to instigate a claim on your behalf. Therefore, if the box is damaged, take pictures inside and out. If the box has no exterior damage, take photos of the interior of the box as you will need them for the claim. As well, please refer to the aforementioned "Cold Weather Warning"in the above paragraphs.**
Privacy Policy
Some Like It Hot Ltd. and its subsidiary Uncle Big's Hot Sauce.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others. No registration is required in order to use this website.
Ordering
Uncle Big's Hot Sauce.com order forms request information from users such as: Contact information (like name and shipping address) and financial information (credit card number, expiration date, billing address, and billing phone number). This information is used for billing purposes to verify the customer is of legal age, and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user. This information is taken in our 128 Bit secure area, is encrypted for our customers' protection, and is not sold or shared with anyone else under any circumstances.
Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Links
This web site contains links to other sites. Please be aware that Some Like It Hot and it's subsidiary Uncle Big's Hot Sauce.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Security
When our order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL (Secure Socket Layers), provided by BeanStream which incorporate VeriSign software, the premier encryption software company available today. While on a secure page such as our order form, the lock icon on the bottom of Web browsers such as Mozilla Firefox, Opera, Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just 'surfing'. While we use 128 BitSSL encryption to protect sensitive information online, we also do everything in our power to protect user-information offline. All of our users' information, like the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information.
Waiver of Liability
By purchasing any product from Uncle Big's Hot Sauce.com the purchaser hereby releases Uncle Big's Hot Sauce.com a subsidiary of Some Like It Hot (the seller) from all liability, indemnifies and holds harmless Uncle Big's Hot Sauce.com a subsidiary of Some Like It Hot with respect to any claims of damages or injuries resulting from the use, consumption, ingestion, and/or contact with respect to any of the products purchased herein.